Research and insights
We looked at competitors like Lectio and send out surveys to the teachers and students, made focusgroups and workshops. A chatbot from Intercom was added to the existing website so the students could ask questions and send in requests during the project.
One of the pains we discovered was that the teachers reported abscence differently which frustrated the students. Plus they wanted easier acces to data about deadlines and status on assignments. Our solution was to build a Dashboard on the frontpage with a different view for students and teachers.